Bushfire Assistance in Greater Hume

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KEY CONTACT phone numbers and websites (click on the titles to access websites/webpages):

• Service NSW:
  • Service NSW Bushfire Customer Care Service - The NSW Government is delivering bushfire recovery assistance to help people and businesses impacted by bushfires. The Service NSW bushfire customer care service has specialists to help guide you every step of the way. Scroll down the Bushfire Customer Care webpage to find the Disaster Assistance Finder which will direct you to the relevant assistance for you.

  • Mobile Service Centre's proposed dates for 2020 can be found here. 

• Bushfire Recovery Cleanup Information for Property Owners - Click here for the Fact Sheet(PDF, 152KB)
• NSW Rural Fire Service
• Disaster Welfare Assistance Line on 1800 018 444 - personal hardship and distress assistance
• NSW Rural Assistance Authority or 1800 678 593 - concessional loan, grant or freight subsidy
• Australian Government’s Disaster Assist and/or NSW emergency information and response - disaster assistance
• Local Land Services - assistance available for landowners
• NSW DPI - assistance available for landowners
• Red Cross Register Find Reunite 1800 727 077
• NSW Health - information on rainwater tanks, air quality and bushfires
• Australian Government's Department of Human Services:
  • Centrelink - Disaster Recovery Payment - Support for eligible people adversely affected by the bushfires in New South Wales in August 2019 through to January 2020.  
  • Centrelink - Disaster Recovery Allowance - Support for people who can show they lost income as a direct result of the bushfires in New South Wales in August 2019 through to January 2020.

• Legal Aid NSW is operating a Disaster Response Legal Service which provides legal help to people in NSW affected by the bushfires.
  Help is available for:
  • Insurance
  • Credit hardship
  • Housing
  • Employment
  • Replacement of documents (e.g. Certificate of Title)
  • The Disaster Response Legal Service attends all Disaster Recovery Centres. People can also access the service by calling the Disaster Response HelpLine on 1800 801 529.