Step 4. Get Online and Social

Destination NSW has an extensive range of business development resources available to assist tourism operators and related businesses in the tourism and events industry. The resources cover areas such as:

To view the business development resources click here.


NSW First Programs

Destination NSW delivers the NSW First program to assist tourism businesses around the State to develop, promote and sell their tourism products.

It includes face to face workshops and online webcasts that offer ‘how-to’ insights on a range of topics for the tourism industry, with events to be added to the calendar throughout the year.

To explore the NSW First resources click here.


Quick Tips Guides for Tourism Recovery and Resilience

The Quick Tips: Tourism Resilience guides were produced by Destination NSW, in collaboration with Resilience NSW and the NSW Rural Fire Service, as part of the NSW First Program.

The NSW First Quick Tips Guides were created to help tourism businesses and provide ideas about staying connected with travellers, media and distribution partners, and opportunities to develop new areas of business. Explore these Quick Tips guides here

The three new Quick Tips guides provide practical tips and advice to help protect your tourism business from the impacts of bushfires and other natural disasters such as:


Useful Websites for Resources, Strategies, Research, Training and Development


Social Media - How to

Check out how to develop positive social media stories here;

  • Social Media Assistance:


Tourism Australia Resources


Hume Bank and WAW Credit Union Scam Awareness Webinars 

Late 2021 Hume Bank and WAW Credit Union held Scam Awareness Webinars. Please find below links to the webinars. Feedback from participants at the time was very encouraging and we have also since received numerous requests of the recordings which have now also been posted to Hume Banks Facebook, Instagram and LinkedIn accounts. Greater Hume encourages everyone to view these webinars.

Scam Awareness Webinar for Individuals
Scam Awareness Webinar for Business owners


New Tools to Better Serve Visitors with Access Needs

The Asia Pacific Economic Cooperation (APEC) has developed new tools for visitor economy operators in the Asia-Pacific region to better serve travellers with access needs, including those living with disability. Around 16.7 per cent of the region’s population live with a disability and the resources are aimed at giving them greater choice and control over their travel decisions. 

To read their Best Practice Guidelines for Tourism Access and Inclusion click here(PDF, 4MB).

For some further practical online resources around accessibility and inclusiveness click here