Pay My Rates

In Person

Culcairn, Henty, Holbrook, Jindera and Walla Walla offices by cash, cheque, money order, EFTPOS or credit card (Mastercard or Visa accepted) At any Australia Post by cash, cheque or EFTPOS (cheques payable to Greater Hume Council).


By Mail

Detach payment slip and mail with payment to: Greater Hume Council, PO Box 99, Holbrook NSW 2644



Pay over the internet from your credit card and quote your BPAY Reference Number. Greater Hume Council accepts Visa or Mastercard.

Click here to use our online payment system.



Pay by phone from your Visa or Mastercard. T: 1300 730 839 and quote your Reference Number. The phone payment line is a 24-hour service. Calls are charged at the cost of a local call (mobiles extra).



You will be required to enter the Biller Code and BPAY Reference Number as detailed on the front of your notice.


Rate Payment Options

Council levies an Ordinary Rate on all rateable assessments within the Greater Hume Council area. Council utilises provisions of the Local Government Act to ensure a fair and equitable contribution to Council’s revenue across the Shire.

A central component of local government rating is that the land value of a particular property as determined by the Valuer General should play an important role in determining the rates levied on that particular property.

The following options are available when paying your rates:

Option 1 – Payment of rates and charges by quarterly instalments

Rates may be paid by quarterly instalments. Quarterly instalments are due 31 August, 30 November, 28 February, 31 May each year.

If an instalment is unpaid by its due date, daily interest charges will accrue immediately on that instalment. Instalment reminder notice will be sent to these ratepayers who choose to pay by instalments.

Option 2 – Payment of rates and charges in full

If you wish to pay the total amount due in full, payment should be made on or before 31 August as daily interest will accrue immediately on the first instalment if unpaid by its due date.

Option 3 – Periodical Payment Plan 

Council may accept payment of rates and charges in accordance with an agreed periodical payment plan made with the ratepayer. If you are experiencing difficulty in paying rates, please contact Council’s Rates Department by the due date. 


Pensioner Rate Rebates

Persons who become eligible pensioners after the date of service of this notice are entitled to a reduction proportionate to the number of whole quarterly periods remaining in the rating year.

Pensioner Concession Application forms are available here.(PDF, 1MB)


Receive your rates notice via email

eNotices allows you to self-manage all your properties, send notices to multiple email addresses and print additional copies. You can access your account by visiting: greaterhume.enotices.com.au

eNotices logo


Step 1

Click here: greaterhume.enotices.com.au

Step 2

Enter in your email address and eNotice Reference Number (located at the bottom left corner of your rates notice beside the eNotice logo).

Step 3

Check your email inbox and click the validation link.

Step 4

Select a password and mobile number. 

Add additional notices

To register additional notices in greaterhume.enotices.com.au, click “Add your notice ” in your Dashboard and enter your eNotices Reference Number.

You will now receive notices in your email inbox, and can login to view them online at any time.

Have you changed your address, email or phone number?

If the answer is yes, click here to access the Customer Contact Details - Request Update Form(PDF, 123KB), when completed return the form via E: mail@greaterhume.nsw.gov.au, M: PO Box 99 HOLBROOK NSW 2644 or drop into one of our Customer Service Centres at Culcairn, Henty, Holbrook, Jindera or Walla Walla.

Land Valuation

In New South Wales (NSW), the Valuer General is the State Government’s principal advisor on all land valuation matters. The Valuer General has a statutory responsibility to provide fair and accurate land valuations for rating and taxing purposes, to determine compensation following the compulsory acquisition of land and to provide specialist valuation and property advice to government and the public.

The Valuer General values all land on behalf of the State Government and maintains a Register of Land Values containing information in relation to land ownership, location, occupation, value and other information as required by the  Valuation of Land Act 1916.

The Register of Land Values contains the following information in relation to land:

  • the ownership of the land
  • the occupation of the land
  • the value of the land
  • reference to the title of the land
  • the location or description of the land
  • the area of the land, and
  • any other information as required by Valuation of Land Act 1916.

Click here to download the latest Valuer General News July 2020.(PDF, 73KB)

Valuation enquiries should be directed to office of the NSW Valuer General.

T: 1800 110 038 or www.valuergeneral.nsw.gov.au

Legal Proceedings for recovery of Rates and Charges

Council may commence legal proceedings to recover overdue rates and charges, interest and legal costs. Service of this notice does not annul either any existing payment arrangement for arrears outstanding or continuing legal action for the recovery of rates and charges.

An Important Message About Privacy

Council holds land valuation and rating information under Section 602 of the Local Government Act 1993. This is personal information for the purposes of the Privacy and Personal Information Protection Act 1998, which came into effect on 1 July 2000. That Act prescribes how personal information may be used and disclose.

For further information please contact Council’s Public Officer on T: 02 6036 0100.