Government Access Services and Other Services

1. Overview

Government Access Services are available at Greater Hume's Culcairn Office and Library Complex, Holbrook

  • Seniors Card - assistance with applications
  • Births, Deaths and Marriages - assistance with applications
  • RTA – Driver knowledge and hazard perception tests; driver qualification tests for cars, motorbikes and trucks. Bookings are by appointment ONLY.

Also at the Culcairn Office only

  • Disability Advocacy and Information Services –appointments to be made via provider
  • Hume Riverina Community Legal Service –appointments to be made via provider
  • RTA – every fortnight for licensing and registration renewals and driving tests
  • Purchase Trainlink rail tickets

At Henty Council Office and Library only

  • RTA Drivers Licence Road tests (once a month)
  • RTC internet access (free to library members)
  • Photocopying/faxing and laminating services
  • Screen/data projector hire

Below are the proposed 20202021 Mobile Service Centre visits. Please confirm via the Service NSW website.

Henty: 16 December 2020 9:00 am - 2:00 pm - Sladen Street

Holbrook: 15 December 2020 9:00 am to 3:00 pm - Submarine Car Park

Walla Walla: 27 January 2021 12:30 pm to 5:00 pm - beside WAW Credit Union

Culcairn: 29 January 2021 8:30 am to 12:30 pm - The Coach Station


2. Enrol To Vote

Voting in Australia is compulsory for everyone who is over the age of eighteen. So, in the months before you turn eighteen, it is a good idea to start thinking about enrolling to vote. The Australian Electoral Commission only needs to register you on one form in order for you to be eligible to vote in local, state and federal elections. For more information, and an enrolment form, go to If you are already on the electoral roll but you change your name or address please contact the Electoral Commission to update your address details or visit

3. Human Services Information

The Australian Government Department of Human Services (DHS) provides easy, high quality services to people at different stages of their lives through the Centrelink, Child Support, Medicare, CRS Australia and Australian Hearing programs. The Department is responsible for the development of service delivery policy and provides access to social, health and other payments and services. Our priorities are, “to support individuals, families and communities to achieve greater self-sufficiency; through the delivery of policy advice and high quality accessible social, health and child support services and other payments; and support providers and businesses through convenient and efficient service delivery."

Contacting Department of Human Services The numbers listed below will put customers in contact with an Australian Government Department of Human Services Call Centre. Calls to ‘13’ numbers can be made anywhere in Australia for the cost of a local call. Calls to a FreeCALL number are free from a landline.

Calls from mobile phones are charged at mobile phone rates. Use these numbers for enquiries about DHS services and payments: Centrelink: (Mon to Fri 8 am to 5 pm)

For a complete description of services, visit